Privacy Policy

Last updated: 10/20/2025

1. Introduction

Welcome to Shawls Market. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shawlsmarket.com/ (the “Site”). By using the Site, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several types of information from and about users of our Site, including:

  • Personal Data: Information by which you may be personally identified, such as name, email address, mailing address, telephone number. 
  • Transactional Data: Information about purchases you make via the Site, including billing address, delivery address, payment method (we do not store full payment card details). 
  • Technical Data: Information automatically collected via your use of the Site, including IP address, browser type, operating system, referring URLs, pages visited, and cookies. 
  • Usage Data: Details of how you use our Site, products you view, items you add to your cart, and other analytics data. 
  • Marketing & Communications Data: Your preferences in receiving marketing from us, and your communication history with us. 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and manage your account. 
  • To deliver products, provide customer service, and respond to your inquiries. 
  • To improve and personalise your experience on the Site. 
  • To analyse usage and trends in order to enhance our products and services. 
  • To send you marketing and promotional communications (only if you have consented to receive them). 
  • To prevent fraud and maintain the security of our Site and business operations. 

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your browsing behaviour on our Site. Cookies help us:

  • Recognise your device. 
  • Improve site performance and user experience. 
  • Analyse user behaviour for analytics and marketing purposes. 

You can control cookie preferences through your browser settings and may opt out of certain cookies. However, disabling cookies may affect your experience of the Site.

5. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processors, shipping companies, IT and hosting providers). 
  • When required by law or to respond to legal process. 
  • To protect our rights, property, or safety, or that of our users or others. 
  • In connection with a merger, acquisition, or sale of all or a portion of our business. 

6. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction. However, no internet transmission or electronic storage is completely secure — we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory, accounting or reporting requirements. After that, we will delete or anonymise it.

8. International Transfers

Your information may be transferred to — and processed in — countries other than your own. Whenever this happens, we will ensure that appropriate safeguards are in place to protect your data according to this Privacy Policy.

9. Your Rights

Depending on your jurisdiction, you may have rights including:

  • The right to access and obtain a copy of your personal data. 
  • The right to request correction of your data if it is inaccurate or incomplete. 
  • The right to request deletion of your data (“right to be forgotten”). 
  • The right to restrict or object to our processing of your data. 
  • The right to opt-out of direct marketing communications. 

To exercise any of these rights, please contact us at shop@shawlsmarket.com or the contact details below.

10. Children’s Privacy

Our Site is not intended for use by children under the age of 13 (or the appropriate age in your country). We do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe a child has provided us personal data, please contact us and we will take steps to delete such data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and post the new version on our Site. We encourage you to review it periodically by revisiting this page.

12. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us:

  • Email: shop@shawlsmarket.com 
  • Phone: +92 312 8689797 
  • Address: Mezzanine floor, Shop 104-5, Rabi Center 1, Walayat Complex, Bahria Town Phase 7, Rawalpindi, Pakistan.