Delivery Information

• Domestic Orders (Pakistan):

  All local orders are delivered within 3–5 working days during regular days. During seasonal sales or promotions, delivery may take 7–10 working days.

• International Orders:

  We ship worldwide! International orders are delivered within 10–15 working days, depending on the destination and courier availability.

• Order Processing:

  Orders placed on Saturdays, Sundays, or public holidays will be processed on the next working day.

Return & Exchange Policy

• Easy Exchanges:

  Products can be exchanged from any Shawls Market outlet within 14 days of purchase, provided they are unused, undamaged, and in their original packaging.

• Sale Items:

  Please note that discounted or sale items are non-returnable and non-exchangeable.

• Hassle-Free Support:

  Our customer service team is always available to assist you with any delivery or exchange queries.